In May the team attended the Commercial Vehicle Show at the NEC, Britain’s most productive sourcing and selling opportunity for the UK road transport and logistics industry, attracting close to 21,000 business visitors each year.
Over the three day show we met with existing and potential clients in the commercial vehicle sector, and demonstrated and talked about how personalised video benefits these businesses with fleet, field engineers and warranty use cases to name a few.
Vehicle Vision’s practical and innovative app-based video software enables users to present video evidence to customers, generating greater transparency and trust in the commercial vehicle field engineer environment.
The app can be used by field engineers when carrying out diagnoses, inspections, maintenance and repair work on a vehicle, a vehicle body and ancillary equipment – showing their reports and any issues via video and audio commentary.
Our video software also enables users to leverage the power of video in the warranty repair process – qualify warranty claims without leaving your desk.
Simply use the Vehicle Vision Assist web browser based app to capture video footage and take pictures of their claim – there is no app download required.
Managers and administrators processing the claim receive the customer’s Assist and can carry out their assessment without the need for a visit to the vehicle, vehicle body or ancillary equipment – saving time and money, reducing potential multiple call outs and unnecessary journeys.
The appetite for digital advances in this sector is clear. Having worked with clients in the commercial vehicle sector, being at the show and having the possibility to meet with other businesses with similar needs was very informative for us. Discovery of potential customer requirements is always a priority for Vehicle Vision so that we can continue to develop our products to best meet our customer’s needs.
If you would like to know more about how personalised video can benefit your commercial vehicle business by enhancing trust, reducing disputes and increasing sales of parts and labour, get in touch today.